Sunday, May 13, 2018

even setting up automatic deductions for my TD e-funds is hard to do

It may just be me but I can't set up the $50 per fund to a total of $150 for three funds because they ask me to do the $100 payment thing.

So I went on the TD bank site to figure out my deductions to the mutual funds (e-series).
I'm pretty chicken about it.
I tried three times and I don't know how to get the deductions set up. They want me to put $100 per fund and I don't want to do this.
I just want to put $50 per fund to have a total of $150 per month.
I finally just quit when I wasn't able to get my way.
It feels icky when a bank defeats me.
I asked TD on their Facebook page why I can't put down $50 per fund and they said I have to call their online number but it is too late now. I am discouraged.
I don't know why their people can't tell me how to do this stuff directly. It's not as if this is top secret stuff. Here is my yapping at them:
Chat Conversation Start
I made a TD mutual funds account. I want to buy the e-Funds. I don't know how to do this. I don't have a TD savings account with money in it to transfer. I have to transfer from my other account. I can't figure out how to do this. How do I set up the automatic deductions?
Thanks for connecting with TD. We'll be right with you! For your own security and safety, never send personal or confidential information (account numbers, PIN numbers, usernames, passwords or any other confidential information) through Messenger. Conversations are retained for quality, legal and regulatory purposes. We're here for you 7 days a week from 6AM-11PM EST.
OK I figured the first part out. But now they make me pay $100 per fund. I just want to pay $150 per month on three funds. So why do I pay $100 for the first purchase?
You will need to give the payment instructions to TD to withdraw from our other financial institution. For all other questions regarding your investments, I recommend that you call TD Direct Investing at 1-800-465-5463. Only a licensed advisor is able to help you with your investing questions and concerns. I apologize for any inconvenience this may cause.
I got the banking stuff there but I only want to put $150 per month and they make me pay $100 for the initial payment. Is this only for the first payment? And after that I can put just $50 each for the three e-Funds?
Please direct your questions to our Investment Department as they are in the best position to help you out.
OK I will call them tomorrow. It seems odd that I can't put in $50 for each of three funds to a total of $150 to get the minimum of $100 required or do you have to pay a minimum of $100 per fund for a total of $300 per month? If so they should tell us this in their information.

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