Friday, August 4, 2017

Julie Ali 3 mins · I am appalled by the ignorance of this security guard at the Canadian Tire store:

http://www.canadiantire.ca/en/customer-service/contact-us.html
You’re going to flip over this easy breakfast that’s perfect for your next camping trip. Introducing the Pancacon Dipper! http://cntr.ca/2tcn9T8
From Woods Canada.
-0:39
180K Views
LikeShow more reactions
Comment
Comments
Julie Ali Dear Mr. Stephen G. Wetmore,
I am writing to you about the treatment or rather mistreatment of a First Nations customer at a Canadian Tire store in Regina, Saskatchewan. I have reviewed the footage of the video posted here:
https://www.reddit.com/.../aggressive_security_guard.../
I don't know why the security guard was bent on harassing and inciting Mr. Kameo Cappo but certainly there is a problem at this store and perhaps others that just firing a manager won't help.
In my opinion, such poor customer "service" if you can call it that will result in lawsuits that are perfectly designed to have reputational consequences for your brand. I for one do not want to shop at a company that allows discrimination against First Nations people.
There needs to be better training of staff. There needs to be better screening of security guards. And zero tolerance for this sort of appalling behaviour. I doubt that any other group of customers would be subject to such atrocious acts.

Sincerely,
Julie Ali

http://readingchildrensbooks.blogspot.ca/.../julie-ali-3...
LikeShow more reactions
ReplyRemove PreviewJust now




Mind boggling.
Every time I see these videos I think what if we didn't have cell phone cameras to record this sort of appalling discrimination?
Best thing to do folks is write to the Canadian Tire CEO.

This is junk. Tell him so.

 Dear Mr. Stephen G. Wetmore,
I am writing to you about the treatment or rather mistreatment of a First Nations customer at a Canadian Tire store in Regina, Saskatchewan. I have reviewed the footage of the video posted here:
https://www.reddit.com/r/regina/comments/6put2x/aggressive_security_guard_falsely_accuses_native/
I don't know why the security guard was bent on harassing and inciting Mr. Kameo Cappo but certainly there is a problem at this store and perhaps others that just firing a manager won't help.
In my opinion, such poor customer "service" if you can call it that will result in lawsuits that are perfectly designed to have reputational consequences for your brand. I for one do not want to shop at a company that allows discrimination against First Nations people.
There needs to be better training of staff. There needs to be better screening of security guards. And zero tolerance for this sort of appalling behaviour. I doubt that any other group of customers would be subject to such atrocious acts.

Sincerely,
Julie Ali


I am appalled by the ignorance of this security guard at the Canadian Tire store:

https://www.reddit.com/r/regina/comments/6put2x/aggressive_security_guard_falsely_accuses_native/

http://www.windspeaker.com/news/windspeaker-news/listen-kameo-cappo-says-traditional-law-tells-us-not-to-retaliate/


LISTEN: Kameo Cappo says traditional law tells us not to retaliate



Wednesday, August 2nd, 2017 10:56am
“An Indian person in that kind of situation doesn’t have a chance… Indigenous people, you cannot retaliate. If I had retaliated in the least, this man would be free. He would have got away entirely with it.”
Dustin McGladrey of CFWE-FM spoke with Kameo Cappo, the Indigenous man who was recently forcibly removed from a Regina Canadian Tire, accused of stealing. Cappo recorded the interaction on his phone and posted to social media, and the video went viral and sparked outrage. The manager of the store has lost his job, and there is consideration of a lawsuit.
Cappo explained what happened at the store from his point of view, and talked about how he reacted. He also gave advice as to what Indigenous people should do if faced with a similar situation, suggesting they have to keep their phones at the ready, because no one will believe them otherwise.
“An Indian person in that kind of situation doesn’t have a chance… Indigenous people, you cannot retaliate. If I had retaliated in the least, this man would be free. He would have got away entirely with it.”
“Traditional people know this,” said Cappo, who talks about lessons of the Elders about spiritual law. “You don’t do anything bad to anybody.”
“This man is in more trouble than he could have imagined. He lost his company millions of dollars, embarrassed them. But if I would have taken one swing back, or even if I would have started yelling and swearing at him, everything would have come to naught. I would have walked over there humiliated… banged up, humiliated, feeling terrible and nothing I could do about it… you have to find a new way of dealing with it.
He tells us that he believe police are reluctant to press charges because of the man’s standing in the community, though Cappo is pursuing  charges. He has made a statement to police, and say police now want a video statement. It is his belief that the police want to trip him up.
He has talked with a lawyer, and a lawsuit is being considered.

No comments:

Post a Comment