Friday, July 28, 2017

Jackie McKee Who else can I contact about physical abuse that happened at an AHS facility i worked for? This person was given a paid LOA and also before had to take anger management courses. She's still there and when I left was still abusing residents. If they allow me on the email site I have proof of the last complaint I put in Like · Reply · Jul 17, 2017 9:36pm


The troubling lack of action by the GOA of the farce of AHS auditing at the Lacombe long term care is ongoing. I doubt that having a province wide AHS auditing team will solve the auditing problems evident with the use of the zonal auditing team that was apparently "see no evil, hear no evil and speak no evil" in the 2016 audit that did not find the non-compliances that were found in the 2017 audit. So why were the non-compliances not found in the 2016 audit? Could there possibly have been inaccuracies and outright failures to report non-compliances?
Could bias be at the root of the self auditing so that folks at AHS don't want to be seen as poorly performing and so cover their exposed butts by reporting pretty pretty? We don't know because we still have self reporting by AHS auditing teams. It's just now a province wide cover up operation now with a provincial team auditing all the facilities. Hmm... why does this not give me any more confidence in the business than when we had a zonal auditing system?
Could it be that we need an INDEPENDENT of AHS and Alberta Health agency in charge of the business with ability to make recommendations that must be followed up on? Could it be that such an independent agency is required since we can't trust AHS or Alberta Health to tell us the reality of these operations in a transparent and truly accountable way? Could it be that we need such an agency with powers that are not present to shut down or fine delinquent care providers?
Again it's troubling that the failures in the oversight of the continuing care system continue. But aren't we all used to this by now?




Lacombe continuing care reviews complete

Four staff members were placed on leave while Alberta Health Services investigated issues with infection prevention, cleanliness and medication handling

A more rigorous audit process will be implemented province-wide for publicly-funded continuing care facilities as a result of the serious health care concerns identified at Lacombe Hospital and Care Centre in March.
Four staff members, called leaders, were placed on leave while Alberta Health Services investigated issues with infection prevention, cleanliness, medication handling and training in the long-term care wing of the facility.
Effective June 27, those four staff were no longer working for AHS.
Reviews undertaken by AHS looked at clinical and administrative practices and found a general lack of respect for residents, a culture of dependency on the use of wheelchairs, inappropriate incontinence care, and competency concerns regarding professional practice and care delivery.
Frequent and ongoing audits will continue until AHS and Alberta Health are satisfied the site is meeting standards.
Brenda Huband, vice-president and chief health operations officer for AHS Central and Southern Alberta, said a lot has been learned.
“We really are trying to look at this as an opportunity for improvement. We’ve been able to develop a more robust relationship with families and residents so out of a not so good situation we’ve had some good things happening,” Huband said on Thursday.
In March, Wildrose leaked documents about the Lacombe investigation that showed serious breaches including: expired aseptic sterile supplies like catheters; soiled linen and garbage overflowing into hallways; slings being used communally without a clear, consistent cleaning process; medication left unsecured, unlabelled, unattended; and lack of proper training in medication management and assistance, dementia care, risk management, fall prevention, CPR, palliative/end-of-life care, safe lifts, restraints, and bathing.
The 40-page audit detailed 80 standards breached.
Concerns were initially identified by Red Deer College licensed practical nursing students while training at the facility in March.
An investigation led to thorough health assessments done on all 75 long-term care residents, along with a thorough cleaning of the wing, education sessions for staff, and improved communication between caregivers, residents and families.
Huband said an audit done later in 2016 did not show the concerns found in the April 2017.
The new audit process for continuing care health service standards should be ready for the first part of September, she said.
“The audit would be exactly the same in terms of what we’re auditing and the tools that we are using. But instead of an audit being done by, like the Central Zone, it will now be done by a team that does all of the audits across the province. They won’t be done by a geographic area.
“It’s the tool we’ve used in the past, but it’s the people and how it will be done, and where those people report, that gives its independence and takes away any perception of bias or conflict of interest.”







Jackie McKee
Who else can I contact about physical abuse that happened at an AHS facility i worked for? This person was given a paid LOA and also before had to take anger management courses. She's still there and when I left was still abusing residents. If they allow me on the email site I have proof of the last complaint I put in
Julie Ali · 

No matter who you contact, nothing will be done. The only purpose of the Protection for Persons in Care Office is to provide the public with a sanitized report of abuse, fatality, neglect and harm.

In addition, you will face retribution. If you are a family member or advocate, facilities can ban you from seeing your family member in the continuing care system.The PCs set up the Trespass to Premises legislation for this purpose. I don't believe this legislation should be used in the continuing care system because residents are supposed to be in their "homes". So how can facility owners ban visitors to the homes of their paying renters? It's a farce.

In addition I believe this sort of retribution is a human rights abuse that infringes on the right of association of residents; in cases where the resident cannot speak for herself she is placed in further jeopody.

Besides the handy dandy banning business, the GOA has no ability to prevent evictions of residents; the residential tenancies act does not apply to the continuing care system so that a resident who is troublesome in any way such as requiring more care than a facility wants to provide --can be evicted to a hospital with the excuses of the day.

If you keep advocating in public you can be sued. It's all a very neat set up and designed to cover up the problems in the continuing care system.

The supposed remedies of the health advocates, the seniors advocate, the mental health advocate, the Ombudsman and the new disability advocate are pretty pointless as they have no power to do anything other than move families forward to the conclusions that are bureaucratically and politically expedient.

You can yap for decades about the problems in the continuing care system as Ruth Adria of the Elder Advocates of Alberta Society has done but there will be no change. Seniors' issues and human rights are not sexy and no one wants to do anything for them at any level of government. I mean politicians will take the votes of seniors and then basically ignore them until the next election. The same cycle repeats.

My advice to you is to go through the process of complaints and find out for yourself. Put in a complaint to the Protection for Persons in Care Office but understand there is a 2 year limitation on the abuse complaint. The Human Rights office might take a complaint but it has to be within a year of the incident. Then you can complain to AHS patient relations but they're pretty good at doing nothing about complaints. In addition the Patient Relations Office has like all the other offices we pay for--no power to do anything for the families or workers.

It's a maze where you will spend years and end up like Ruth Adria with a record of the failures of government and the lack of interest of the public. No matter. Do the right thing. These folks are completely defenceless and your soul will thank you for activating yourself as Ruth Adria has done:

http://elderadvocates.ca/category/abuseneglect/

Abuse & Neglect Studies
LikeReplyJust nowEdited

No comments:

Post a Comment