Monday, July 10, 2017

Jack Meyer Seems the management must of known about this and probably looked the other way as doing something would of reduced the profit, and salary bonuses these big shots get. Seems we need to run through each and every place and check them out without warning them we are coming to see how and what you are doing with the money the government and the residents pay into the places and see if it is doing as it is required by law and by health standards.--------Julie Ali · University of Alberta Jack Meyer Seems like families and nursing students need to do random audits and contact the Wildrose.--

http://edmontonjournal.com/health/seniors/ahs-investigation-discovers-serious-problems-at-lacombe-long-term-care-facility

AHS investigation discovers serious problems at Lacombe long-term care facility

Published on: May 9, 2017 | Last Updated: May 9, 2017 9:22 PM MDT
Lacombe Hospital
The Lacombe Hospital and Health Centre BRICE ROY/LACOMBE GLOBE/QMI AGENCY / POSTMEDIA
Three staff members at a Lacombe long-term care facility have been placed on leave after an internal Alberta Health Services investigation discovered training deficiencies, unsanitary conditions and a lack of safety around medications.
The health authority said Tuesday the Lacombe Hospital and Health Centre has been thoroughly cleaned. Education sessions have also begun for staff “to ensure they understand health service and accommodation standards for continuing care.”
A total of 75 residents live in the long-term care portion of the health centre, all of whom have been re-assessed.
AHS initiated a review and audit only after nursing students completing their practicums at the site came forward with problems they had witnessed.     
“We take these concerns very seriously and we responded quickly with our investigation and audits with support from Alberta Health,” Brenda Huband, chief health operations officer for central and southern Alberta, said in a written statement Tuesday.
The statement was released shortly after the Wildrose Party highlighted the issue during question period in the legislature and released leaked documents from the audit.
According to the documents, the investigation uncovered:
• Inconsistently updated care plans and patient charting;
• Incomplete fall risk assessments, dietary assessments, vital signs monitoring and wound care interventions;
• Deficient training for staff in infection control, medication management, dementia care, CPR, use of restraints, fall prevention and choking response;
• Improper security of private client information;
• Presence of expired aseptic supplies such as wound care products and catheters;
• Dirty products stored with sterile products;
• Used client razors left unattended, and tubs found to be dirty;
• Soiled linen and garbage found to be overflowing into hallways;
• Unsafe medication practices, including a client administering his own insulin when it was unclear if he was competent to do so;
• Medication rooms left unlocked;
• Poor documentation around whether clients had received required tooth brushing and bathing;
• Inconsistent practices to ensure safe water temperatures for bathing;
• High infection rates and antibiotic use.
kgerein@postmedia.com



71 Comments
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Julie Ali · 
When I spoke about the problems at the long term care facility where my sister was housed I was told by AHS staff that other families had also complained. So why then were there no audits done? Our family asked about the audit trail and we got one CCHSS audit done in January 2015 but the Quality review by AHS and Alberta Health done in October 2014 of the facility was not provided nor were there any other audits. So my question is that why was there only these three audits done on a long term care facility that has been in business for ages? Could it be that government in Alberta waits for families and in this case for nursing students to point out non-compliances before any sort of oversight is provided? What is the role of Alberta Health if it is not responsible for oversight of continuing care facilities? Is it simply a last responder on the scene?
LikeReply2May 10, 2017 6:24pm
Maureen Schwab
The fact that student nurses were the ones to report this while those responsible for the operating of this facility seemed to turn a blind eye is appalling but thankfully these students spoke up. To think that fragile elderly were living in these conditions is deplorable.
UnlikeReply109May 10, 2017 7:01am
Terry Jones Flewelling · 
To finally hear this after years of complaining to managers etc. is a godsend. To admit that it was some students that brought this all on is pathetic. The staff have tried for years to get some help in place only to come up against a deaf ear.
UnlikeReply20May 10, 2017 8:22am
Tina Rodgers
๐Ÿ˜”๐Ÿ˜”
LikeReply2May 10, 2017 9:14am
Cassandra Black
Keep in mind most employee have Codes of conduct that include speaking out against the employer. AHS has such a policy.
LikeReply14May 10, 2017 9:23am
Julie Ali · 
Terry Jones Flewelling Do you mean to say that families were complaining for YEARS and no one did anything? Where were the MLAs? Why did this not reach the media? Why was no action taken? This should be investigated.
LikeReply23 mins
Terry Jones Flewelling · 
Joe Public can express their views though.
UnlikeReply5May 10, 2017 9:33am
Lucia Materiale
Terry Jones Flewelling it was not like this 10 yrs ago
LikeReply4May 10, 2017 10:12am
Marilyn Black Chalmers
Cassandra is surprises me that the unions would allow such codes of conduct. So sad for everyone that involved.
LikeReply3May 10, 2017 10:31am
Julie Ali · 
Terry Jones Flewelling So I am curious. Why did AHS and Alberta Health not listen to the permanent staff but suddenly when the student nurses complain they start to do their jobs?
LikeReply2May 10, 2017 8:59pm
Julie Ali · 
Cassandra Black Codes of conduct should not prohibit the requirement to speak for vulnerable residents first. The nursing code I believe indicates does it not that the first duty is to the patient?
LikeReply2May 11, 2017 10:16pm
Julie Ali · 
Lucia Materiale It has been like this for ages. Ruth Adria of the Elder Advocates of Alberta Society has been documenting this junk for decades. We are only hearing about the problems because of social media.
LikeReply1May 11, 2017 10:17pm
Cecile Bulva · 
Student nurses cannot be fired - staff are threatened with their jobs if they report anything.
LikeReplyMay 11, 2017 10:39pm
Maureen Schwab
Any one including staff can make an anonymous call to Protection of Persons in Care and it will be investigated
LikeReplyMay 13, 2017 6:42am
Jenay Molzan · 
It was like this 10 years ago, no one was paying attention. Look up Mitchener Center and hear what the clients were saying about that horrible place.
LikeReplyMay 14, 2017 7:28am
Terry Jones Flewelling · 
Julie Ali That was my first thought, how come?? Certainly wasn't the first nursing students that have ever been through there. They echoed our complaints, they worked and saw then as well.
LikeReplyMay 15, 2017 9:59pm
Julie Ali · 
Cecile Bulva The PPIC (Protection for Persons in Care) legislation is supposed to protect anyone who complains about abuse but I guess it doesn't seem to cover employees.
LikeReply21 mins
Laila Lacap Waugh · 
Thank you to the students for speaking up๐Ÿ‘Œ
LikeReplyJun 28, 2017 12:46pm
Julie Ali · 
Terry Jones Flewelling What may have worked in this case is that a group of them went to complain and they could not be dissuaded from their complaint. When we go as families to the administration it can be ignored. If we persist, we face retribution such as banning. The Tucker family in Grande Prarire has had the father banned for a year. They took the mum out of the facility so the dad can see her. It's ridiculous that we have such human rights abuses of seniors in Alberta. It is a failing of the PCs and of the NDP folks. The use of the Trespass to Premises legislation is also illogical. If ...See More
LikeReply18 mins
Heather Stanchfield · 
I would caution the public that blaming the staff is unfair at best. These facilities are so chronically understaffed that the best nurses in the county would have difficulty providing outstanding care.
LikeReply59May 10, 2017 7:23am
Cynthia Breault · 
That is still no excuse to neglect most tasks listed in the above.
UnlikeReply35May 10, 2017 7:34am
Caroline Mandrusiak · 
Heather, staff should be reporting these issues.
UnlikeReply12May 10, 2017 8:22am
Michelle Martin · 
They have
LikeReply3May 10, 2017 8:48am
Maureen Schwab
The responsibility lies with the supervisory staff PERIOD
UnlikeReply8May 10, 2017 9:39am
Laurie Georgie Ferguson · 
Yes closing your eyes to that neglect is a disgrace. This is elder abuse!!!!
UnlikeReply6May 10, 2017 9:46am
Desiree Coulter-Egilsson · 
Individuals who are not nurses or have never been involved in health care are very quick to judge because they have no idea of the tasks involved with providing care or the enormous responsibilities that a nurse has every single shift. I truly believe people need to shadow nurses or health care workers before they pass easy judgements. It's appalling that these conditions happened but unfortunately less government money means less spending on health care costs which turns to cutting nursing positions which leads to decreased nursing care.
LikeReply19May 10, 2017 10:19am
Carolyn Hofer · 
It takes zero extra minutes to lock a door rather than leave it unlocked....
UnlikeReply6May 10, 2017 10:41am
Deborah Lenko · 
Maureen the responsibility lies with all staff who work there!
LikeReply3May 10, 2017 10:42am
Maureen Schwab
Desiree Coulter-Egilsson the money is there just not allocated where it needs to go
UnlikeReply1May 10, 2017 11:35am
Desiree Coulter-Egilsson · 
Clearly you do not work in health care because you are very wrong
LikeReply2May 10, 2017 12:26pm
Debbie Gadsby · 
If under funding and staffing were the cause, all faclilities would have this lowly standard of care.
UnlikeReply5May 10, 2017 12:57pm
Elizabeth Joy Harink · 
Exactly
LikeReply1May 10, 2017 1:29pm
Rasha Eloneissy Hoehne · 
You do what is asked of you, if you can't handle maybe they shouldn't be practicing. The things listed above are things you should be completing no matter if your low on staff.
LikeReply1May 10, 2017 2:57pm
Julie Ali · 
Maureen Schwab The executive staff are getting paid big bucks and I guess in the private continuing care business there are major profits. Money is present but we don't know much goes to patients and their care. I asked the GOA for this information and I was told that it is proprietary information. What rot. It's our money. We should see how much goes to our families.
LikeReply16 mins
Heather Stanchfield · 
Rasha Eloneissy Hoehne good point. I left nursing because I got burned out breaking my back caring for everyone else's loved one and never having 10 minutes to even eat a meal in a day! Easy to see what a thankless job it is in the eyes of the public! I went into nursing because I love to help people, and wanted to make a difference. Thanks to all my fellow nurses that continue to literally break their backs, work shift work and run for 8-12 hours a day straight to care for everyone else and their loved ones. I could not do it. You are heroes!
LikeReply8May 10, 2017 3:34pm
Rasha Eloneissy Hoehne · 
I am currently taking nursing. I can definitely see it is a thankless job. It's not easy that's for sure but if these conditions are to extremely difficult maybe have a conversation with there union reps. But it is the job, it's not for everyone and it's incredibly difficult to do.
LikeReplyMay 10, 2017 4:02pm
Heather Stanchfield · 
Rasha Eloneissy Hoehne get back to me in ten years. In the meantime, I'll give you advice from one nurse to another. Check your judgemental attitude at the door. Especially, when dealing with people who are addicted and vulnerable. It won't serve you or your patients well.
LikeReply4May 10, 2017 4:34pm
Heather Stanchfield · 
Rasha Eloneissy Hoehne PS do you believe you are the first nurse to come up with the idea of discussing this with unisons? Or do you suppose it's an ongoing challenge? I can assure you, it's the latter of the two.
LikeReply2May 10, 2017 4:36pm
Judy Halberg
Most of the staff are awesome !!! The HCA s do an amazing job but do the math .. 25 approx residents to 2 staff in about an hour and half to get them from bed to table ... bathroom ... feeding ... sick people on units .. working short ... I am not condoning any of the things wrong ... but we need a broken system fixed ... starting at bottom and if they run out of money ... lay off the paper and non hands on people... and Wild Rose wants private for profit care .. which is worse ... PC broke the system over and over ... lots of promise no action... NDP will you be the one to fix the Public Systems.
People have complained for years to deaf ears ... The more people complain maybe the system will get some help ...
LikeReply4May 10, 2017 5:38pm
Desiree Coulter-Egilsson · 
Rasha Eloneissy Hoehne I honestly think every nursing student has this wonderful idea about how things should go and how we are going to set out and change the world and then you get into the real world where the politics of healthcare change everything. I can appreciate your enthusiasm and being quick to judge other nurses but I can assure you that unions do not help you with any of the above. You are not working in the real world yet and things seem glorious as a student but I can assure you that having real patient assignments, not the 1-2 easily managed patients in school you get assigned ...See More
LikeReply10May 10, 2017 5:53pmEdited
Heather Stanchfield · 
Desiree Coulter-Egilsson that was perfectly said. Keep up the amazing work you are doing! Xo
LikeReply3May 10, 2017 6:03pm
Desiree Coulter-Egilsson · 
Awe thank you 
LikeReplyMay 10, 2017 6:16pm
Linda Maschmeyer
For sure it is! Just imagine one of your parents in that situation!
LikeReplyMay 10, 2017 6:25pm
Linda Maschmeyer
I don't blame the Wild Rose or NDP but we must have qualified inspectors checking nursing homes on a regular basis and adequate funding for trained staff. This is imperative and must be done now!
LikeReply1May 10, 2017 6:29pm
Julie Ali · 
Heather Stanchfield We understand that nurses in the continuing care system may be overworked but there is -in my opinion--no justification for putting up with the neglect of seniors. It's part of your professional duties to report neglect no matter what the employer says. It's also part of the requirements for nurses and practical nurses to know their skill sets and not operate out of their skill sets. I've encountered situations where nurses did not know what was required, did not get the training needed and worked outside the scope of their skill sets. Very unprofessional.
We're not against nurses. We're against poor staff:resident ratios, poorly trained staff, non-compliances in the facility and acceptance of neglect because of the overwork and undertaining.
LikeReply13 mins
Julie Ali · 
It is the duty of staff to report problems to the Protection for Persons in Care folks. The first duty of every professional is to do no harm. So how do staff allow neglect, abuse and non-compliances to the standards of care continue? I guess they want to keep their jobs.
LikeReplyMay 10, 2017 6:31pm
Julie Ali · 
Desiree Coulter-Egilsson Families who have family members in continuing care are well aware of the staffing issues. However this still does not excuse cases where staff do not have the training for the work and do not get the training for the work.
LikeReplyMay 10, 2017 6:32pm
Linda Maschmeyer
Please don't denigrate the students for reporting the conditions they found. Cleanliness and patient care must be addressed somehow. If it's because there is inadequate training for cleaners or nurses that has to be addressed. This doesn't mean the students are disrespecting the nurses but are horrified by
UnlikeReply2May 10, 2017 6:34pm
Linda Maschmeyer
I don't think they need an attitude change. I think we need a system change!
UnlikeReply3May 10, 2017 6:45pm
Heather Stanchfield · 
Linda Maschmeyer i don't disagree with you for one minute. Nobody is saying what the students did was wrong. Simply saying that it's unfair to blame individual healthcare staff, for the exact reason you are stating. There are multifactotal and complicated issues that are much bigger and out of control of the front line staff. They are working tirelessly and doing the best they can with what they have.
LikeReply2May 10, 2017 6:53pm
Desiree Coulter-Egilsson · 
I honestly think it is unbelievable Julie how you can think this all falls completely on the nurses. It is the responsibility of the employer/ management to ensure that they are hiring staff with appropriate training. Each site is responsible to provide continuing education and yearly training for staff and staff are required to have educational days. Persons in act has todo with abuse and there was no mention of abuse anywhere in the article. It seems the the Ltc lacks appropriate procedures for admissions and intake and that is also the responsibility of the site. Nurses are responsible to follow the procedures set in place. A lot of these issues could relate to lack of houseKeeping and unit assistants. It is not the responsibility of nurses to be stocking dressing supplies and organizing supplies on the unit. There is issues with this at every level with unfortunately the nurses always taking the blame from the public.
LikeReplyMay 10, 2017 7:05pm
Marguerite Redshaw · 
That's true ... most people drop in to say hello to their loved ones have no idea about any thing that goes on in these places and they don't want to know ... they only know how to Lay Blame ... and Complain
They should all take a shift and see how long they would last !
๐Ÿ‘up Heather... I am with U ๐Ÿ˜‡
UnlikeReply2May 10, 2017 7:15pmEdited
Stephanie Trotter · 
I really wouldn't blame issues on staff alone - Especially when we've had to ask nurses and aids to close our doors, while they discuss all sorts of hospital issues. The laughter can be rather raccous, to say the least and the medications won't come on time - unless you ring the bell - because they'd prefer not to wake you.
LikeReplyMay 10, 2017 8:28pmEdited
Stephanie Trotter · 
Don't blame them? What are they going to do? Maybe give us the wrong meds?
LikeReplyMay 10, 2017 8:56pm
Julie Ali · 
Maureen Schwab Responsibility lies with all of us. Front line staff, families, administrators and the government hires. We are all responsible for the most vulnerable citizens but sadly not many of us will speak out.
LikeReplyMay 10, 2017 9:13pm
Julie Ali · 
Linda Maschmeyer You got it!. And we get this system change by voting out the politicians who don't give us the change.
LikeReply12 mins
Julie Ali · 
Linda Maschmeyer I do blame the PCs and the NDP for the lack of oversight. The PCs knew of the problems because families told them of the problems. Believe me we told them. The NDPs knew of the lack of oversight, the retribution problems and the non-compliances because families went to them and voted for them expecting change. There is no change. It's just better spin with the NDP.
LikeReplyMay 10, 2017 9:15pm
Julie Ali · 
Desiree Coulter-Egilsson Hi, I have worked at a hospital and I have never seen the sorts of non-compliances and failures of professional staff that I have witnessed in the continuing care system. It appears to me that the differences in performance of nurses and doctors at the hospital versus at the continuing care facilities have a great deal to do with the underfunding, lack of oversight of the system, lack of ongoing training, lack of sufficient well trained staff in reasonable numbers to deal with an increasingly complex and demanding group of residents. We understand the pressures on the nursing staff at the continuing care facilities and we have advocated for better staff:resident ratios, more money directed to residents and a clear trail of the money to determine how much money ends up used for residents but the government of Alberta has not been helpful.
Nursing staff do have a lot to do at continuing care facilities but frankly speaking it is not going to get better until families and staff work together to change the system. Whats happening now is that there are fearful advocates who are aware of retribution from the system and nursing staff who are constrained from speaking about problems. This sort of system is not conducive to change.
LikeReply1May 10, 2017 9:51pm
Julie Ali · 
Heather Stanchfield I agree with you that staff are working hard. But are they working well? I would say that there are problems in the training of staff that are not being addressed by administration because it costs money. There are also problems with poor practices by staff who don't seem to understand that it is their professional duty to keep up to date with the work required on the job. For example, folks need to know how to use the equipment in a facility. If you don't know how to do this then you need to get the training. It's not only the responsibility of managers--its the responsibility of the nursing staff as well.
LikeReplyMay 10, 2017 9:54pm
Laurie Georgie Ferguson · 
I despise hearing how AHS is underfunded. Do you know how much some of these people's salaries are? Take a look at the CEO and the entire administrative structure and you will see where the money really goes. Where does each resident's money go in every AHS facility in Alberta? It lines pockets of ever paid beaurocrats! And do all staff truly care about each and every resident or is it really about how much they are paid? Come on, do you think people would really work in those places without being shown the money? It HAS to change! These are our grandparents, mothers, father's our beloved pioneers of this province! This should never happen. It's so sad that it took students to discover this.
UnlikeReply45May 10, 2017 9:02am
Linda Feland-Swityk
Under this government those executives have had their pay reduced.
LikeReply4May 10, 2017 9:34am
Terry Jones Flewelling · 
Laurie, to many of "those" staff these facilities are their first home with a large extended family whom they see on an almost daily basis. I say first home as they spend more time with this family than they do with their actual families. They come to love and care for each and every granny or gramps as if they were their own. To hear that it took some students to finally bring up some deficiencies after years of staff having to do with what they had is appalling.
LikeReply7May 10, 2017 9:41am
Laurie Georgie Ferguson · 
That is why we should keep a closer eye on these facilities so we can protect the vulnerable.
UnlikeReply8May 10, 2017 9:45am
Cheryl Metzger · 
Totally agree Management is overpaid and save$$on staffing to stay within budget for their yearly bonus Greed is management who have lost any nursing skills they may of had OR a reflection of what kind of nurse they once were ??
LikeReply6May 10, 2017 10:31am
Nicole Glimm
Your implication that nurses are overpaid or wouldn't work in such places without being "shown the money" is ludacis. I have been in healthcare for over 20 years and I do it because I love it not because it's making me rich. Walk a mile in a nurses shoes and then you may rethink your statement
LikeReply11May 10, 2017 1:15pm
Lynn Sangster Thiessen · 
First of all management is the problem I worked for over 20 years in long term care and without good management your staff is going to slack off There is no reason for dirty linen and garbage in the same room as sterile things or clean linen I know staff is short but really why wouldn't they make sure things were clean How hard is it to wash a bathtub And for the amount of money these poor people pay for there rooms there is no reason for things to be dirty and not have proper supply's
UnlikeReply7May 10, 2017 4:19pmEdited
Christina Sefton
Hmmm a long term care center still in alberta, under attack by ahs....are they building a private structure across the street? Why would an organization publically attack itself, instead of cleaning up its act? Also are the managers former nurses who know what the job is or people who want to be leaders? If it looks like a duck....
LikeReply1May 10, 2017 5:46pm
Linda Maschmeyer
Precisely.
LikeReply1May 10, 2017 6:50pm
Stephanie Trotter · 
Yeah, and does anyone know exactly how much cookies had to be shipped to Alberta for that one Director?
LikeReplyMay 10, 2017 8:58pm
Julie Ali · 
Linda Feland-Swityk These salaries are still pretty darn high. And why do we have two health authorities with two bureaucracies?
LikeReply2May 10, 2017 9:00pm
Lynne Kowalchuk
Thanks for saying that so well..that was exactly my point..over paid government top dogs in every department. Cut wages..put the money where its needed!
LikeReplyMay 10, 2017 10:01pm
Darlene Eby · 
anyone working in this field does so because they have a heart and care for others.can you share hat your job is ? why did you chose the feild your working in?
LikeReply1May 10, 2017 10:04pm
Julie Ali · 
I agree with Laurie that the pay for the executive staff at AHS and Covenant Health is too high. The salaries of the minister of health, the deputy health minister and the assorted health bureaucrats is also over compensation for the work they do. We are paying for ordinary folks to do work that is being done poorly and yet they are still getting big bucks. Why? I imagine this sort of over compensation occurs because of the PC legacy of paying everyone and their dog too much cash for very little deliverables. I had hoped the NDP would end this sort of excess but there is NO decline in the sponging off the public. Very poor performance by the NDP folks.
LikeReply1May 11, 2017 10:18pmEdited
Sandra Lynn
There are a lot of comments that blame the staff on here. Staff does need to be held accountable, but (and there are a couple of HUGE 'buts')...

I can't help wondering what their staffing levels were like? That's too much going wrong for even the most incompetent healthcare team...and I wonder why AHS doesn't mention staffing levels at all?

I worked for a few years in Edmonton on an acute care surgical unit, and I saw the condition some long term care residents were in. Horrifying on more than one occassion. At first I felt entirely justified in blaming the nurses at their LTC facilities... BUT.

I also knew a couple of our NA's that had second jobs in long term care and heard what their work load was like (12 - 16 folks to get up, dressed, medicated, and out to the dining room before 8 for breakfast - ALONE - many of whome were total care and/or suffering from dementia). I also worked in long term care when I came home - front line at first, then supervisory - and I can tell you that policies & standards of practice are there for a reason and must be adhered to...BUT.

The most well designed and well intentioned policies, procedures, and standards becomes nigh on impossible to follow without adequate staffing levels. Period. No matter how good you are at your job, no matter how passionate you are about excellence, no matter how much overtime you donate for free. I have been priviledged to work with some amazing nurses and some amazing teams and I can attest with 100% confidence that even the best of the best can only do so much.

In my humble little opinion this explains - pretty much all by itself - why all levels of nursing have such a burn-out problem. This problem isn't going away, and I'd confidently bet money that this facility is far from the only one having these problems. More nursing assistants, LPN's, and RN's are needed...BUT it doesn't stop there. Facilities also need more therapy assistants, dietary aids, housekeepers, PT's, OT's, etc. etc. etc.

Until there are more resources...more people...more equipment...more MONEY (taxes people, taxes...be willing to pay 'em, gov't be willing to promote transparency in the spending of 'em) we will continue to have little choice but to fall short of the mark.

For crying out loud people - stop blaming the front line and take a harder look at those at the top of our chain of command...and at how much we are willing to spend on healthcare.
LikeReply36May 10, 2017 10:47am
Sarrah Russell · 
English speaking and English writing staff are low in alot of facility. Poor hygiene practise and very litle training are a few things Ive seen working in the healthcare facility and lets just say when a group are doing it on the same shift, they all dont care.
LikeReply3May 10, 2017 12:12pm
Andrea Santerini · 
Very well said! You should send a copy of it to our minister Sarah Hoffman
LikeReply2May 10, 2017 1:37pm
Bonnie McRobb · 
You nailed it!
LikeReply1May 10, 2017 3:33pm
Linda Maschmeyer
Very well explained Sandra. BUT we must insist that AHS needs to spend less on bureaucracy and more on direct services. The sitting government reps need to be pushed IN WRITING to fix this!
UnlikeReply3May 10, 2017 6:56pm
Julie Ali · 
We have blamed the government of Alberta for these problems and nothing has changed. What is required is sustained pressure from the public.

In my opinion, the problems you have cited are not solely due to budget problems leading to poor staff:resident ratios although this is a major issue. Continuing care is underfunded but there are other problems that need addressing such as the training of the staff and the ongoing lack of oversight by AHS and Alberta Health.

These are leadership issues and indicate to me that the leadership is not interested in the major issues of continuing care which are underfunding, poor staff:resident ratios, inadequate training, lack of integrated care teams, lack of support for staff continuing education, lack of consequences for on the job failures and certainly a complete lack of transparency about the auditing results that would better inform the public of the problems and get them activated to get government to do the job in the continuing care system that it has abdicated since the beginning of the PC error. Now we have the NDP error and the same problems continue.
Cash is needed, intelligent planning is needed and when there are failures that persist, government needs to have penalties not placebo solutions that do not work.

Increasing taxes will not happen because we are already not getting value for the taxes we give.Why should we pay more taxes to see the top tier of these organizations, AHS, Covenant Health and the bureaucracy at the GOA get more pay? It's not trickling down to the front line staff and the residents. Until we get the deliverables we're not willing to pay more taxes for the elite who are already over compensated for the poor work they do.
LikeReply1May 10, 2017 8:54pm
Denise Scherrer · 
That was right on! Like your comment!
LikeReplyMay 10, 2017 11:51pm
Terry Jones Flewelling · 
Thank you for your thoughts Sandra Lynn too many are so ready to jump and blame. It's a long ladder to the top and the many rungs underneath just don't hold anymore.
LikeReplyMay 15, 2017 10:07pm
John Hetherington · 
This kind of thing is going on because AHS is underfunded but we are spending all kinds of money trying to save drug addicts on the street. Somewhere our priorities have gone terribly wrong.
LikeReply40May 10, 2017 7:49am
Michael DesAulniers · 
Those "drug addicts on the street", are also people. We are NOT spending "all kinds of money" on addiction.
UnlikeReply4May 10, 2017 8:36am
Maureen Schwab
I think probably there are lots of funds available to AHS but possibly there needs to be a change in mindset on allocation.
UnlikeReply10May 10, 2017 8:48am
Maureen Schwab
Randy Kish Thank you Randy, I have compassion for anyone with an addiction but they make choices the elderly are only guilty of being old and infirm and that may eventually happen to all of us
LikeReply7May 10, 2017 9:16am
Linda Feland-Swityk
Stop putting the owness on money going into addictions funding! If there was underfunding then it started with the previous government.
My suspicions are it was management of the facility that was not doing their job.
LikeReply6May 10, 2017 9:32am
Nicole Caldwell · 
Addiction is a mental health issue and they deserve help not jail time.
Elderly care facilities are extremely understaffed everywhere, and the education is lacking. The money shouldn't be taken away from health and go to the elderly.
LikeReply9May 10, 2017 9:34am
Shari Manning · 
Actually addiction is a trauma issue, as is most mental health issues.
LikeReply3May 10, 2017 12:18pm
Nicole Glimm
Drug addicts are in the hospitals often times needing one on one care and taking time away from other patients
LikeReplyMay 10, 2017 1:20pm
Nicole Caldwell · 
If someone needs one on one care then they should get one on one care. It shouldn't matter the reason.
UnlikeReply4May 10, 2017 2:34pm
Rasha Eloneissy Hoehne · 
Maureen Schwab hate to say it but addiction is a choice, no one forced you to stick yourself with a needle. When they first started it was a choice and after it became an addiction because of there choices. I have no sympathy for those people that put themselves in that situation nor do I want money supporting that fund. If they can support there "addiction" they can get themselves help.
LikeReply2May 10, 2017 3:02pm
Theresa Hughes
Michael DesAulniers you are so correct... obviously these other people are perfect and entirely sure addiction will never touch their lives to be making such ignorant comments....
LikeReply2May 10, 2017 3:26pm
Theresa Hughes
Rasha Eloneissy Hoehne addiction is not a choice. Do you have a medical degree that makes you properly educated to make such an ignorant statement
LikeReply2May 10, 2017 3:26pm
Theresa Hughes
Nicole Glimm so why is the addicts care less important?
LikeReply1May 10, 2017 3:27pm
Desiree Coulter-Egilsson · 
You need to do some serious research in your program. I also took my degree for nursing and you do not have an understanding of addictions at all and you need to put some effort in the psych department. The majority of individuals suffering with addictions have histories of abuse that most cannot possibly imagine and most have very poor coping skills. You are not ready to be an RN if this is the values you have because a good nurse checks her values at the door and nurses the patient regardless of addiction, race, sexuality, socioeconomic status etc. Addiction is everywhere right now and if you go in with that attitude you will not be able to help patients and FYI not following the valuable code of ethics for nurses will put you in a lot of trouble with your governing body - CARNA. Something to think about
UnlikeReply5May 10, 2017 6:07pmEdited
Julie Ali · 
Nicole Glimm If they need one on one care they have the right to receive this care. I know of no legislation that makes drug addicts lacking in the human rights of non-drug addicts do you?
LikeReplyMay 10, 2017 9:20pm
Julie Ali · 
Rasha Eloneissy Hoehne Certainly it is a choice to take drugs but not all kids are mature and so might make mistakes that lead to poor outcomes. Do we want to penalize them for these mistakes? Nope. We want to treat them. It's the right thing to do. If you are working at AHS I certainly hope you aren't in contact with patients.Especially those with addiction problems.
LikeReplyMay 10, 2017 9:23pm
Julie Ali · 
Randy Kish I don't think AHS is enabling addiction. Certainly the folks at Alberta Health have been slow to help these poor unfortunates so you might instead say that AHS under the NDP folks --has failed to help citizens with addiction issues much like the PCs did.
LikeReplyMay 10, 2017 9:24pm
Rasha Eloneissy Hoehne · 
No I do not do any client care what so ever. Kids that usually get into drugs, where's the parents. How are they handling it? How are they raised? Kids are not mature this is parental supervision is extremely important now a days. Just because i disagree with your opinion. Doesn't make me any less of a person to do patient care. My personal opinion doesn't change the care you give to a patient because those are personal. Your personal opinion or feelings do not matter when it comes to quality of patient care.
LikeReplyMay 10, 2017 9:40pmEdited
Rasha Eloneissy Hoehne · 
Desiree Coulter-Egilsson I actually got an A in Psyc but thanks! I do not do any patient care but even if I did it's non of your business. if you allow your personal opinions you will not be successful in your job. Based on your statement the difference between you and I. I know how to separate my personal feelings and opinions from the care I give to patients. You should focus on that!
LikeReplyMay 10, 2017 9:37pm
Desiree Coulter-Egilsson · 
Rasha you are talking in circles. You say your separating your personal feelings yet you say you have 'no sympathy for those people.' That doesn't sound like separation to me. I do separate my feelings, I am non judgemental like I said above because I care about people and they will get the same care as anyone else. I don't need to focus on anything else. Good for you on your A in psyc that is a super easy elective, I'm talking about the actual psych rotation in nursing where you actually get to meet patients with addictions. If you do not do any patient care you are no where near understanding the role of a nurse and honestly with your attitude I hope they weed you out of the program because the hospital is not the place for you when you can't empathize with a very vulnerable population. You don't need to like someone's choices but you are there to help them in their weakest moments and have one of those teachable moments, where hopefully they may change their behaviours because someone cared about them
UnlikeReply2May 10, 2017 10:54pm
Julie Ali · 
Rasha Eloneissy Hoehne I beg to differ. What you say is what you are in my opinion. How can you hold such negative opinions of folks with addictions and still maintain the professional relationship of kindness? Would there not be acute dissonance?
LikeReplyMay 11, 2017 12:34am
Julie Ali · 
Desiree Coulter-Egilsson I agree with you. The most important aspect of health care is caring. Compassion for the patient is most important. If you think of addicted patients as being products of failed families I am afraid this doesn't seem to be the right person for a job in AHS.
LikeReplyMay 11, 2017 12:35am
Julie Ali · 
Rasha Eloneissy Hoehne Hopefully you will never be in the situation where a loved one is addicted.
LikeReplyMay 11, 2017 12:36am
Tracy Tingey · 
Rasha... I'm honestly taken aback... a tip for you... do not think for a second that your social media isn't checked before hire. You have so much growing up to do before you can call yourself a nurse- that you'd put yourself out there as representing our profession in this way is stunning. What program are you even in?
UnlikeReply1May 11, 2017 1:46am
Julie Ali · 
Nicole Caldwell I agree money should not be taken from health -it should be taken away from non-performing executive staff, bureaucrats and professional public servants and given to the seniors. Heck we could save a ton of cash getting rid of the useless health advocates, seniors advocate, PPIC office, the Ombudsman, the Ethics folks and really anyone who provides the cover up stories for the GOA. These are bogus offices that do not serve citizens but certainly serve to whitewash the system wide problems that social media is revealing to us.
LikeReply1May 11, 2017 10:21pm
Julie Ali · 
Tracy Tingey I agree with you. While freedom of speech is important ---sometimes this freedom of speech reveals problems --at least to me. How is it possible to have such lack of insight into the problems of folks with addictions and to be working in the health care field? Such dissonance seems to mean that there would be problems. I've seen this sort of thinking in the top tier staff at AHS.
LikeReplyMay 11, 2017 10:24pmEdited
Peg Young · 
Rasha Eloneissy Hoehne There, but for the race of God, go you and I. It must be lonely up there in your perfect, holier-than-thou world.
LikeReplyMay 11, 2017 11:53pm
Nicole Caldwell · 
Addiction may be a choice but a lot of addicts begin there addictions with a prescription that they were prescribed from their doctor and it spirals into addiction. When someone can no longer afford or get a prescription for oxys they turn to heroin. It's a mental health issue. AHS is not enabling addiction. They provide support and help.
Regardless addicts are not in long term care so they do not take any staff away from the elderly.
Addicts need help to stop because it's mental health. If you've never been an addict or seen addiction up close you should not say that don't deserve compassionate care. They deserve love and support so they can heal.
LikeReplyMay 12, 2017 10:34am
MisterDavid Battler
Rasha Eloneissy Hoehne Using this "logic" and I use the term loosely here, there are many other "choices" people make which results in health crises, and if this idea you state had its way, it is easy to see how death rates would increase exponentially. it is ludicrous to suggest that some lives are not worth saving. (re addicts).
UnlikeReply2May 13, 2017 4:23pm
Sandra Christianson Sjogren · 
Perhaps AHS should invest in an independent roaming Inspection and Audit Team to identify these cases of waste, fraud or abuse within their enormous system, to effect action to eliminate it. Might get some good ideas of how to do things better from some of the participants too.
LikeReply19May 10, 2017 7:05am
Sharon Pollard · 
I totally agree that they should do random checks on all their facilities like the Foothills in Calgary.
LikeReply4May 10, 2017 8:25am
Margaret Peddie Swedish
I agree & the checks should involve being present/ involved for a full shift not just a walk through. Get a broad picture & then followup!
LikeReply3May 10, 2017 12:53pm
Julie Ali · 
And all audits should be posted on a government website so that we can see the results. This is done in Ontario along with critical care incidents so why not in Alberta? Could it be that the folks at Alberta Health and AHS do not want to impact third party business interests in the continuing care system? Why are the profits or the reputation of the continuing care providers more important than the public right to know about the problems at facilities where they have their families? Why is it that we are refused audit information when we FOIP it? Could it be that government does not want the public to know about the non-compliances? Could it be that the government of Alberta is more interested in protecting itself than in protecting residents in care?
LikeReply2May 10, 2017 9:27pm
Nicole Glimm
For the record this is not the Lacombe Hospital as a whole it's the long term care side of it. As a professional I am glad the issues came to light and are being addressed as they should but as a health care worker I beg people not to blame nursing staff, often it is above and beyond our control. I work with such super dedicated nurses and it's disgusting to see some of the comments here. Walk a mile in a nurses shoes then re-evaluate before throwing out ignorant statements
LikeReply11May 10, 2017 1:19pm
Linda Maschmeyer
I honestly think that when they say it's the staffs fault they're including management, cleaning staff and the whole situation.
LikeReplyMay 10, 2017 6:59pm
Julie Ali · 
While I agree with you that there are many wonderful professionals working in the health care and continuing care system there are also workers who should not be taking care of vulnerable citizens. It's the responsibility of each professional to keep up to date with reference to skills and it is an ethical requirement to report problems associated with care of residents. However, because of retribution nursing staff may work in untenable situations and non-compliances may be tolerated. It's not correct to do this. We can support nurses in their work but where there are non-compliances, failed nursing practice and neglect how are we supposed to support the staff? There is a duty to the residents first.
LikeReply1May 11, 2017 12:29amEdited
Arlene Hewitt Woodfine
Julie Ali well said
LikeReplyMay 11, 2017 10:03pm
Julie Ali · 
Arlene Hewitt Woodfine I'm living the continuing care dream (myth) in Alberta with my handicapped sister.
LikeReplyMay 11, 2017 10:14pm
Kathy Richards
SERIOUS FAILURES and problems at red deer MICHENER extendicare as well. My family has contacted AHS regarding ELDER ABUSE charges!!! VERY terrible practices by most of the untrained and unqualified staff caring for the very frail and sick.
UnlikeReply11May 10, 2017 11:10am
Sarrah Russell · 
Please keep pushing. This needs to stop now!!! Better trained staff are needed.
UnlikeReply4May 10, 2017 12:13pm
Sandy Lee Gordon · 
I agree fully my dad was there for eight weeks and the horrible practices that we witnessed and medication abuse terrified us as a family and many others that had loved ones there too. We defiantly made formal complaints about that facility. The building and set up was amazing though.
UnlikeReply2May 10, 2017 8:26pm
Julie Ali · 
Better be careful. Retribution is the result of yapping about problems. Banning, evictions, lawsuits follow.
LikeReply1May 10, 2017 9:31pm
Lorraine Oberg · 
My question is " why in the hell was this allowed to happen?" Is this a PRIVATE run business and not government? If the answer is "yes" then the answer is right there.... never ever should child day cares or senior centres of any kind be run privately!!! For private $$$$$$$$$$ is the priority. If they can't pay the lease the funds are taken from the HR fund,,, decrease the staff or hire unqualified and pay them less. I know... I went thru this with my mom. Even the good private facilities are by any means adequate!!!!
LikeReply5May 10, 2017 11:41am
Sarrah Russell · 
Maybe trained staff for one, taking in account that all members are required to run a facility and that proper managers are needed in place to ensure the work is getting done to standard and lets not forget where are the inspections that are suppose to take place annually to ensure that those managers are held accountable... This isnt a private issue this is a whole system that has failed!!!!
UnlikeReply1May 10, 2017 12:16pmEdited
Megan Whitten · 
The lacombe ltc facility is a ahs run facility and not priviate
UnlikeReply2May 10, 2017 12:56pm
Julie Ali · 
Sarrah Russell System wide failures are tolerated. I was told in my sister's case that I am expecting an idealized care program for her that does not exist. Interestingly once my sister ended up in another faciity with an appropriate care plan that is managed by AHS staff on site she is doing fine. It's curious the excuses that the system comes up with to explain the failures that are entirely due to poor staff:resident ratios, lack of training, lack of oversight by AHS/Alberta Health, lack of interest of the executive staff at the health authorities and lack of penalties.
LikeReply2May 10, 2017 9:34pm
Julie Ali · 
Megan Whitten Non-compliances occur at both private (not for profit as well as for profit) and public facilities. What is really curious is why the problems at these places aren't picked up with the auditing done by AHS and Alberta Health. Why do we have nursing students and families reporting non-compliances to the standards of care?
Or do the facilities clean up their act before a scheduled audit?
I wonder if the audits done by AHS and Alberta Health in this case are quality reviews. This type of audit seems to be done after many complaints by citizens and we never actually find out what the resultts are. I've not been given the Quality reviews done by AHS and Alberta Health on a facility I complained about.
LikeReply1May 10, 2017 10:00pm
Lynnette Paice · 
I totally agree with the previous comments about doing random investigations into hospitals, long term care facilities, etc. AHS is paying these "professionals" for their knowledge and abilities, and some of them display very little knowledge or motivation to properly care for the patient. All you have to do is stay with a loved one in their room and observe. In fact, I have said many times that there should be patient advocates hired by the hospital to ensure that the rest of the staff is actually doing their job. I live near Hines Creek, AB, and the nearest hospital is in Fairview, AB, and I try to not go to the hospital there, instead I travel to Grimshaw, because of numerous incidents that have happened to myself and my family. I went so far as to complain to the head acute care nurse and got the brush off, nothing was ever done. I find it interesting that there are posters up in every facility regarding workplace verbal abuse will not be tolerated, etc. from patients to staff, however, it should be the other way around.
UnlikeReply5May 10, 2017 1:28pm
Linda Maschmeyer
Absolutely right all the way through!
LikeReply1May 10, 2017 6:36pm
Julie Ali · 
Even with complaints, very little changes. What is needed are penalties--fines and closures of facilities. It's the only way to get results.
LikeReply3May 10, 2017 8:55pm
Sterling Graham
then if these issues have been taken care of,why did my 95 year old mother in law,who has dementia and parkinson desease,,fall and break her leg,where the bone came out through the flesh,and had to be taken to the red deer hospital and be operated on,yesturday,may 9,if the staff that is suppose to be looking after people like this,were doing there job,then this wouldnt of happened,a few months ago her shins were,stripped of flesh,because whoever was taken her off the toilet,didnt pay attention when she screamed in pain,so we were told,we seen the flesh wounds,and this wouldnt be the first time that laundry was laying around,either,who ever is in care of this facility,should be fired,but some union rep will get it swept under the rug,with some,BS excuse,as well as alberta health will protect the management,who are not union members.
UnlikeReply3May 10, 2017 6:59pm
Stephanie Trotter · 
This is all nothing new - in virtually every hospital location.

Food Prep's don't gown and glove up, when they bring in your meal. Nurses say that if they don't touch anything that you did - it's all okay. Some nurses will/won't gown and glove up for any particular reason.

It seems to simply be a matter of who's got the time to do the right thing. It also seems to simply be a matter of who's paying attention.

My guess is that we wouldn't see half the c-Diff and pneumonia that we're currently battling right now.. Not to mention the fact that there can be 2 or 3 antibiotics that don't work well together.
UnlikeReply2May 10, 2017 8:23pmEdited
Brenda Flinkman Olson · 
I hope I never have to go to one of these joints..you will wear a diaper whether you can use the bathroom or not because they are too short staffed to take you and you might fall so you shall sit in your urine or worse until someone cleans you. Not on my bucket list ๐Ÿ˜
LikeReply2May 10, 2017 8:47am
Emily Averes · 
Thank God for the student Nurses reporting these deplorable conditions. Makes me wonder how the "experienced " staff could allow this to happen. They should remember that one day they could be in a Care facility and I would guess they would want better care ๐Ÿ˜ถ. Shame on them!!!!
LikeReply2May 10, 2017 5:50pm
Angie L Rentz · 
The "experienced staff" probably made the students do everything while the "experienced staff" sat around and did nothing. And as relation the students had lots of time to write the whole system up. Shame on these "experienced staff" for allowing these elderly pioneers for being subjected to these kinds of conditions. It's places like these that give every care facility a bad name.
LikeReply2May 11, 2017 3:16pm
Julie Ali · 
Angie L Rentz You have to understand that if you work in the system you get inured to the horrors. And what happens if you do complain? You can face retribution. This is to say it's best to keep your mouth shut, do the best you can do and hope that someone else like a family advocate complains so that the family advocate can get banned rather than be fired or otherwise impacted. Most nursing staff have to pay the bills and I don't think their employers will look too kindly on them going to AHS or PPIC and yapping. The pathetic PPIC legislation says there is no retribution for complaints but then why do nurses like Ruth Adria of the Elder Advocates of Alberta Society get sued for such complaints? It's all about silencing the lambs in Alberta so you can see why nurses don't want to jeopardise their careers for seniors.
LikeReplyMay 11, 2017 10:29pm
Judy Banning · 
not underfunded just mismanagement of funds received from tenants.......its management thats the problem, just counting $$ and not giving it back to the reason they are there is the first place to provide the necessary dedication to these facilities - so sad our elderly are demoted to next to nothing thinking they are in a better place - so sad, clean up your acts you might have to live there when you are reduced to nothing too :o(
LikeReply1May 11, 2017 10:47am
Darlene Mayer
Wow Good for the students...reading posts of Staff complaining for yrs and having it turn on deaf ears is so wrong...Well now that there is an investigation hopefully things will get where they should be!!! .
LikeReply4May 10, 2017 10:43am
Judi Zelmer-Bishop · 
If all these allegations are accurate, I am at a loss for words to convey my sickening response!!!! One or two would be cause for concern, but this litany of unsafe , immoral behaviour extends far beyond description. Have to wonder, was everyone turning a blind eye to these blatant disregard for acceptable care in ANY facility. Did it take nursing students who felt free of reprisal to blow the whistle?? Which ever way you view this positively disgraceful situation, you can't come away with at the least, a very bitter taste in your mouth, & a whole lot of questions in your mind!! The victims of this abhorrent behaviour are the weak & disabled, be it physical or mental. Shame on all who had a knowing part in this nasty situation! Get your act together....sooner than later!!!!
LikeReply1May 10, 2017 10:24am
Julie Ali · 
If you could only see the audits.
LikeReplyMay 10, 2017 9:34pm
Tracy Tingey · 
Julie, audits are freely available to all members of the public.
LikeReplyMay 11, 2017 1:55am
Julie Ali · 
Tracy Tingey Actually they are not. I made a FOIP request for the audits for one facility and was denied the Quality audits by AHS and Alberta Health. We were told that despite the FOIP legislation these bodies could restrict what information is given out. In any case you have to pay for information; in Ontario these audits are put out on a website. Why not in Alberta? Even the accommodation audits are put up for a short time and then taken off. It's hard to keep track of non-compliances if government is taking off information as soon as it can. It's interesting to see how quickly information disappears in AHS.
LikeReplyMay 11, 2017 10:32pm
Jack Meyer
It seems AHS is not doing its job again, just like in Cold Lake where a facility has not passed the tests more than 4 times and the AHS, allows the private facility to work with staff that are not the staff they had before. The place said they are doing well with un-unionized staff, as the company refuses to bargain and know that the people could our parents.
Julie Ali · 
Not only AHS is failing in the work of oversight. Alberta Health is failing as well. AHS is simply the tail wagging on the dog that is barking that these situations are taken very seriously . Yeah right. If they are taken so seriously why do families and nursing students have to provide the information to the government that their own auditing teams aren't providing?
LikeReplyMay 11, 2017 10:34pm
Cecile Bulva · 
Unfortunately this finding is more common than is caught or reported. In some of these facilities the staff are threatened with termination if they report anything and the Senior managers do not have the right knowledge to know what is expected and therefore do not follow the standards of care as per accreditation and AHS Standards. There is not near enough monitoring of these facilities. Staffing at the bedside level has not increased for years more and more is expected of the limited staff that are there. The private facilities are concerned only about their bottom line dollar and care not at all about the quality care of their residents. There is such a shortage of beds that AHS turn a blind eye to this because they have not built more LTC to cover the ever increasing needs. They have removed the professional nursing staff to an absolute minimum so everything is at the lowest trained level possible to do the task. Unfortunately the critical thinking is absent and for staff it becomes simply a survival to get through each shift. This government promised better monitoring and more LTC beds but they have just turned a blind eye. ๐Ÿ˜ก
Julie Ali · 
The NDP folks knew of the problems before we hired them.
Now they are in government they give us the same PC spin. Abuse will not be tolerated.
Well if non-compliances are tolerated at this facility which is run by AHS --isn't this tolerating poor care and abuse of the seniors?

The NDP folks are worse than the PC folks. At least with the PCs we knew they were ignoring system wide failures while parading a facade of performance before us. We got health advocates, we got a mental health advocate, we got the useless PPIC office, there was an Ombudsman and there's the child and youth advocate. We're swimming in advocates who are powerless and who cost us big bucks. What do the NDP folks do? They create a temporary position of the seniors advocate who also has no power.

It's all show. It's poor governance. And we see right through it.
LikeReply1 min
Marcy Klassen · 
I worked at this facility for 4 years and I was fired while waiting for a knee replacement, while on WCB, they wanted me to go on pain killers and resume modified work duties, I said no to the 5th time of modified duties, as my knee was getting worse and was scared of falling. I feel for the seniors here, my heart goes out to them. It was worse then jail.
LikeReply1May 10, 2017 3:18pm
Shelley Cargan
As a companion in Long Term care facilities I do see how hard some of the care givers work though there are about the same number standing or sitting.....not doing much. Unfortunately it is a given that some work and some not so much.....I just wonder where the supervisors are hiding....
Eileen Reid · 
This is what happens when you sell facilities to private owners I'm not sure if this is a privately owned facility but obviously Alberta Health Services took their eye off the ball shame on our government
Denise Scherrer · 
This facility is not private. It is Alberta Health. But i know of private facilities that have untrained staff and unsafe conditions for staff and Residents.
UnlikeReply1May 10, 2017 11:57pm
Julie Ali · 
Denise Scherrer It is true that problems occur at both private (not for profit plus for profit) facilities and at public facilities. The only common denominator in this situation appears to be lack of oversight and interest by the government of Alberta.
LikeReplyMay 11, 2017 12:17am
Brenda Peachey
disgusting and so scary as these places are getting more patients every day....they should all have unscheduled inspections to ensure proper care and cleanliness!
LikeReply2May 10, 2017 10:03am
Julie Ali · 
There needs to be more than unscheduled inspections--there needs to be continuous oversight and this means that there should be repeated auditing that is made public. We don't have any transparency unless the Wildrose release the audits. This is poor performance by AHS and Alberta Health. There is absolutely no reason to keep these audits private and ask citizens to pay for audits that they can then deny.
LikeReplyMay 11, 2017 10:36pm
Deana Thompson · 
my husband spent three weeks there, I thought the nurses were great, he was in a private room because of infection and all was handled very well, I am an HCA
LikeReply2May 10, 2017 1:44pm
Julie Ali · 
Sometimes the problems are that staff don't know how to manage some cases and so there are problems. Your husband may have insight and be able to articulate his needs; it's also clear to me that underfunding doesn't prevent profits from being earned so this must mean that residents don't get enough money allocated to them. This won't change because with both the private sector and public sector, care is now operating with too few well trained staff.
LikeReply1May 11, 2017 12:20amEdited
Deana Thompson · 
Julie Ali
LikeReplyMay 11, 2017 1:55am
Deana Thompson · 
understood, and agree, don't work in Lacombe but have been told at my work to just work faster.....faster does not mean safer or more careing. no one really listens, they tell, not listen, just writing this is something I would get reported for.....we'll see
LikeReplyMay 11, 2017 2:04am
Joyce Hamula
And what is our health minister doing....????? IGNORING ...just like the bs that goes on at workers comp. SSDD
LikeReply1May 10, 2017 10:33amEdited
Julie Ali · 
She is telling us the super spin that she is grateful to the nursing students for alerting her auditing team at Alberta Health and AHS for failures to detect the non-compliances that the students were able to detect. Curious isn't it? Maybe we need to hire stay at home mummies and nursing students to do the auditing instead of professional bureaucrats.
LikeReplyMay 11, 2017 10:41pm
Lynne Kowalchuk
Cut overpaid government big wigs wages..its ridiculous. More funding for Health care!
LikeReply6May 10, 2017 10:34amEdited
Laura-Keith Etty · 
Money keeps getting designated to Home Care. It is useless for dementia care. No family and it is usually a senior spouse has the ability, equipment and supplies needed for care let alone the 24 hour supervision care required. Most of the children work Or are too elderly themselves for the stress.
So Government money needs to be direct resident care...not the top dogs.
UnlikeReply2May 10, 2017 12:06pm
Linda Maschmeyer
Exactly - not just to general Health Care.
LikeReplyMay 10, 2017 6:43pm
Julie Ali · 
Laura-Keith Etty The directed money for home care is a pretty neat strategy by the federal and provincial governments to avoid the building of long term care facilities that are required for dementia patients and the complex care patients that are now in supportive living placements. It appears that long term care patients are being cared for at lower level of care facilities or in hospital waiting for a placement.

I am curious how government will deal with the coming boom in dementia cases which --as you have pointed out cannot be handled by elderly spouses or burnt out families. I imagine that there is no dementia strategy of worth and that home care is being peddled as the alternative to SL4-dementia placements for families.
LikeReplyMay 10, 2017 11:16pm
Karrie Daly · 
Who hired these people?? Some of these violations are no brainers... get it together, my goodness.
LikeReply6May 9, 2017 11:40pm
Edd Wagil · 
Karrie....my guess would be the same people that are supervisers at the facility. BUT....who gets released ????
UnlikeReply3May 10, 2017 6:47am
Desiree Coulter-Egilsson · 
Do you honestly think this is just a nursing issue, typical individual who has no idea how the healthcare system works. Less government money equals less money for health care which cuts nursing positions leading to decreased nursing care. You need to understand the system before you make judgements on people, just sickening. This is a very big picture issue
UnlikeReply5May 10, 2017 10:23am
Linda Maschmeyer
Whatever the cause is, we need to know the problems exist to pressure Government to get their priorities straight. This as described is unacceptable.
LikeReplyMay 10, 2017 6:42pm
Julie Ali · 
Linda Maschmeyer I think families have been asking for change in the continuing care system for ages but government has abdicated its responsibilities to the vulnerable.
LikeReplyMay 11, 2017 12:21am
Julie Ali · 
Desiree Coulter-Egilsson It is true that the continuing care system is underfunded. However there is no excuse for staff not knowing how to do the work or for the issues in infection control. These are our most vulnerable citizens and if professional staff don't know public health issues, can't make appropriate care plans or don't have enough time to update care plans then there needs to be staff complaints to management and then to AHS. If AHS and then Alberta Health ignore the complaints of staff then I guess they need to go public as these issues are public health and safety issues that the citizens need to be informed about.
LikeReplyMay 11, 2017 12:24am
Agnes Gushaty · 
Did family members complain to AHS if not why not folks living there surely have family
LikeReply3May 10, 2017 10:08am
Louise Consterdine
I totally agree, Agnes. Although I imagine a certain proportion of older folk don't have family living nearby, there must have been some who visit regularly and noticed the conditions.
LikeReplyMay 10, 2017 10:30am
Linda Rideout · 
Sometimes a family is labeled difficult if they complain too much. Then you worry about backlash to your loved one.
UnlikeReply6May 10, 2017 1:20pm
Julie Ali · 
Retribution is sometimes associated with complaints. Evictions, banning, lawsuits.
LikeReplyMay 10, 2017 9:36pm
Arlene Collins ·
Old folks homes and for the disabled are scary!
LikeReply3May 10, 2017 8:04am
Maureen Schwab
Many Seniors Lodges are exceptionally well run and provide a comfortable home for many of our seniors all across the province
LikeReply3May 10, 2017 8:49am
Stephanie Guzman · 
Yeah, they only cost $5000 a month - that's nothing! ๐Ÿ˜’
LikeReply1May 10, 2017 9:46am
Toni Seerden
Stephanie Guzman There is a lot of privately run government subsidized housing available for seniors that is fabulous and affordable. Rents are geared to 30% of income and are for one- or two-bedroom apartments or lodging rooms. Meals and weekly cleaning and linen changes add $750 a month, with slight annual increases. GEF facilities are great. I am always surprised when I hear of seniors complaining about high market rents or inability to care for themselves when the resources are there and very affordable.
LikeReply1May 10, 2017 11:23am
Nicole Caldwell · 
The resources may be there but the waiting lists are incredibly high for the subsidized housing. The waiting lists are ridiculously high for any elderly person to get a bed at any facility.
UnlikeReply1May 10, 2017 2:38pm
Jackie Morris · 
Lacombe is probably not the only facility...someone should be monitoring all health care facilities!
UnlikeReply3May 10, 2017 1:14pm
Julie Ali · 
Apparently the government of Alberta is doing audits but we don't get to see the results.
LikeReplyMay 10, 2017 9:11pm
Amanda Simister · 
Angiee Elliott Lacombe hospital is a no go for me now. 
LikeReply1May 10, 2017 9:11am
Terry Ted · 
I recently did meet a few staff from this facility and not surprised one bit theres problems
Deborah Peterson · 
I disagree with being underfunded for sure. Everyone has to be diligent in being clean tidy and orderly
Ruth Maria Adria
Underfunding results in understaffing, neglect, overmedication and warehousing of patients.
UnlikeReply1May 11, 2017 8:44am
Donna Doran
Disgusting. Is this how we take care of our sick and elderly citizens. For shame. Thank you student nurses for exposing this.
Joan Bender · 
This is disgusting !
LikeReply2May 10, 2017 7:54am
Bradley Schmidt
How does this happen? Someone needs to be held accountable
LikeReply2May 10, 2017 10:32am
Shari Manning · 
So glad these students stepped up!!!
LikeReply1May 10, 2017 12:17pm
Brenda Taschuk Kerr
Now the others will have to clean up there act too
Wanda Turner
Don't pick Lacombe seniors๐Ÿ˜ฃ๐Ÿ˜ฃ
Helen Atkinson
SECURITY CHECK #3--+))))*()&*&^&%^^#
Lou Deets · 
Works at Self-Employed
Disgusting
Danuta Verburg
What's the solution?
Julie Ali · 
More money directed at patients with accountability for this money; more training for staff; better staff:resident ratios legislated in so that there are proper levels of staffing, more support for staff in terms of integrated care teams with psychiatrists, specialists, psychologists, OT, PT, etc present to "mentor" underperforming facilities to compliance. We haven't got good oversight by AHS and Alberta Health. Transparency is nil unless the opposition parties release the audits to media. No one is interested in seniors issues in every political party. This is a problem because although everyone will get old no one thinks the problems seniors are experiencing will arrive at their doors. We need audits put out for the public and we need critical care incidents published as in Ontario. There needs to be random audits and there needs to be penalties. Just mentoring alone won't get change happening. Of course there is no interest at the GOA for this work. It's all about working together to maintain the system as is.
LikeReply1May 11, 2017 9:32amEdited
Lisa Hall · 
Jack Meyer
Seems the management must of known about this and probably looked the other way as doing something would of reduced the profit, and salary bonuses these big shots get. Seems we need to run through each and every place and check them out without warning them we are coming to see how and what you are doing with the money the government and the residents pay into the places and see if it is doing as it is required by law and by health standards.
UnlikeReply2May 10, 2017 12:25pm
Julie Ali · 
Jack Meyer Seems like families and nursing students need to do random audits and contact the Wildrose.
LikeReplyMay 11, 2017 10:45pm
Alysha Molenkamp · 
Sarah Rudkowski · 
Holy. That's disgusting and not really shocking. It wasn't a pleasant place to work for even as little as 6 weeks
UnlikeReply2May 10, 2017 9:00am


Where are the follow up audit and investigation results for this facility?
Three staff members at a Lacombe long-term care facility have been placed on leave after an internal Alberta Health Services investigation discovered training…
EDMONTONJOURNAL.COM
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