Thursday, May 18, 2017

we're a new society in Alberta only the strongest will survive-------------Stephen Tucker Yes still at hospital

and here is the story
the government of Alberta
does nothing for families
until there is media
or social media revelations
of failures

and here is the story
unpaid advocates
like Ruth Adria
do the work of our paid hires
we wait for decades
for change that does not happen    because of government

and here is the story
a woman lies in a hospital in Grande Prairie
as my handicapped sister did for a year
at the Grey Nuns Hospital in Edmonton
until they downgraded her from long term care
to supportive living status   without a plain language document

and here is the story
everything is impossible for government to do
until it is no longer impossible for them to do the work
somehow media attention focuses their attention fearfully
towards the horrors of the residents and the pain of the families
we're a new society in Alberta    only the strongest will survive

and here is the story
that I ask you all to multiply
     so that these citizens who are defenceless
no longer die in neglect and suffering
I speak of abuses and non-compliances that are tolerated
because the family friendly politicians simply aren't interested in legislative changes

and here is the story
why must Ruth Adria write up the failures for decades
while the government of Alberta makes placebo legislation?
why must the families take their stories to social media?
why must the weakest among us be second class citizens?
it is because the political parties are the same in their indifference

NEEDTOBREATHE - "Multiplied" (Official Video)\

Stephen Tucker shared his post — with Tammilee Rideout-Tucker.
23 hrs
Stephen Tucker added 4 new photos — with Tammilee Rideout-Tucker.
  PLEASE SHARE!!!! It breaks by heart to have my mom in a emergency room bed were at least dad can now visit her . A care home in grande prairie has abused my mom for the last time . We are now taking up space in an emergency room while awaiting for a doctor to help us find a spot . The care home today slammed the door in my face as I tried to talk to them. As I had to remove mom s belongings out of there so the abuse can't continue. Dad fought with them for years with documentation and pics plenty of proof to put them under . But everyone turns a blind eye to the abuse and call it un founded . The judge without any looking at foundings or proof just say your banned and any further cost comes to dad? How does a retirement man pay for lawyer fees. I want this banning my dad from the care home for a full year without visiting rights to go viral . He has legal guardianship to be her voice from a court but means nothing . How does the justice system work ? She cannot speak for herself . Please share the shit outta this . Media here I comee
Mable Osborne what is going on now is floss still in the hospital i havent heard any news in awhile

Reply22 hrs
James Tucker Yes Marble, Flossie is still in the hospital. They are still looking for placement for her. I will not allow them to put her outside of Grande Prairie where I can't check on her every day.

22 hrs
Stephen Tucker Yes still at hospital

Reply22 hrs
Pansy Eveleigh Praying that you get a good place for Floss......she deserves to have a good place to live

22 hrs
Mable Osborne thank you guys for the update my prayers are with you all it must be so hard on you all

19 hrs

 Blog | February 20, 2014
By Karen Kleiss, Edmonton Journal
FEBRUARY 20, 2014
EDMONTON - Shauna McHarg hasn’t seen her father in nearly two years because she is banned from his floor at the continuing care home where he lives. She is only allowed to visit her mother there one hour each day. She missed their 50th wedding anniversary.
Hugette Hebert wanted to see her husband’s diaper change so she could assess his condition, but doctors said no. When she refused to leave the room she was banned for a day, and the security guard who escorted her from the building told her that if she continued to cause trouble she could be banned forever and might never see her husband again.James Tucker hid a video camera in his disabled wife’s room and alleges he captured abuse on tape. When he angrily expressed his concerns, he says he was banned from the facility for a month.
Albertans who believe they have been unjustly barred from visiting loved ones at care facilities can face years of appeals that end with a toothless recommendation from Alberta’s Ombudsman.Ultimately, only facility managers have the power to let them back in. “I just want to see my parents, and let my family heal from this horrible, horrible experience,” McHarg said. She believes she was banned because she complained about the treatment her mother received in Covenant Health’s Edmonton General Continuing Care Centre, but the facility won’t tell her precisely why.In a process that took nearly three years, she challenged the ban through Alberta Health Services Patient Relations right up to the provincial Ombudsman, who ruled she was not treated fairly.
She took her case to Alberta’s Information Commissioner, who also ruled in her favour and said Covenant Health should give her the documents that explain why she can’t see her father. Covenant appealed to the Court of Queen’s Bench, and McHarg will plead her case there Thursday. “No one in Covenant Health is accountable. … There is no transparency,” McHarg said. “It shouldn’t be a legal battle to know why these restrictions are imposed.”Covenant Health spokeswoman Charlene Morrison said she can’t comment on a case before the courts but generally, decisions are made in the best interests of patients. Concerns are addressed first by the care team, and escalate to patient relations and then to Clinical Ethics Services, a neutral third party inside Covenant Health.
Hugette Herbert’s late husband, Jack Rudichuk, also lived at a Covenant Health facility, Villa Caritas. A former university professor, Hebert never contested the one-day ban, but after that day she feared raising concerns with staff.“When you’re in that situation, many families are fearful that if they say too much, their loved ones…will suffer the consequences,” Hebert said.“I felt completely disempowered, abused, and afraid to do anything because I was afraid that I would be banned for longer, and that’s what the security guard said.  He said ‘If you don’t comply, you could be banned forever, and you’ll never see your husband again.’ Bill Moore-Kilgannon of Public Interest Alberta says the existing system is "absolutely unacceptable."
"The families have next to no power in these situations,” he said. “The formal channels that exist are so weak and cumbersome they just don’t know what to do.”The solution is to make Alberta’s new Senior’s Advocate independent and to establish family care councils in law, he said, giving them the authority to swiftly resolve disputes and complaints. A spokesman for Health Minister Fred Horne declined to comment. Alberta Health Services spokesman Kerry Williamson said “in most cases, visitors who are negatively affecting patient or client care can sign a behaviour agreement, which would then allow visits to proceed provided they adhere to that agreement.
“Our Patient Relations department is also available if family members or visitors have concerns. And, a concern can be raised with the Ombudsman. “We must also ensure that we protect our staff from abuse,” Williamson said. Ombudsman spokesman Paul Michna said that while recommendations are not binding, they are delivered to the highest levels of Alberta Health Services and are usually implemented. James Tucker has been banned twice from the Points West Living facility in Grande Prairie, where his wife lives with a degenerative disability. The facility won’t comment on his case, but general manager Ronda Hartegen said in a statement that “the only situations where we consider limiting access to our sites is when the safety or well-being of our employees or residents is in jeopardy.”
“Of the 650 residents Points West Living cares for daily, we only have one situation where a visitor has been restricted access.” Tucker, a miner and valve technician, said he was never a rabble-rouser until his wife went into care. When he was banned, he worried himself sick. “I have power of attorney for my wife, I am supposed to be there, I am her voice,” he said. Now he visits her every day, sometimes more than once. He fears raising his concerns with the facility, but continues nonetheless. “You feel like you’re some kind of criminal for trying to protect your wife,” he said. “But I have to do something; I have to help my wife.”
Edmonton Journal
“When you’re in that situation, many families are fearful that if they say too much, their loved ones ... will suffer the consequences.”

Shauna McHarg hasn’t seen her father in nearly two years because she is banned from his floor at the continuing care home where he lives. She is only allowed to…

LikeShow more reactions
Divana McKoen My mother was at the Edmonton General. I could tell you horror stories. We got her out of there as fast as we could!
Wayne Jason My dad spent one night at the General. And only one night. My mom brought in a hospital bed and hired private caregivers at a comparable cost to care for him, very thankful he didn't spend his final months in there.
Deanna Johnston-Chou I understand the facilities wanting to protect their employees from unreasonable attacks but it seems some are using the policy as protection from accountability. Some patients have no one to advocate for them and facilities shouldn't be allowed to summarily ban family members looking out for loved ones. So much for open and accountable.
Marian Bell Young This is terrible...I never want to be in one of these facilities!
Donna Stephenson This is just wrong, families can't and shouldn't be banned from their loved ones unless a court agrees that they will harm their own family member. Other then that Hospital administrators need to do their jobs and de-escalate situations between families and medical care givers.
Kimberly Tygarlilly Because keeping family away is sooo healthy for long term patients.
Wendy Woolridge I also never want to be in care. My family will help me out as long as they can. My heart goes out to the families. I am going to reports this. .
Jake Stahl I'd rather take my family to a veterinarian clinic
Jan Lett We all have our horror stories... all these facilities are deplorable. The staff is underpaid, and some are less than mentally stable. So.. the answer to this, is for US to make mental note that our parents will need our care in their decline, and it...See More
Denise Leclair I am in shock reading this. I can't imagine being banned from the place where my mom is cared for. There are 2 sides to every story but to not have resolution is cruel and unjust. Alberta Health Services gets yet another black mark.
Denise Leclair I would like to add that the current care my
Mom gets at her care facility is good . It feels like a game of chance what kindof facility your loved one ends up in though. She is not doped. Staff have been pretty good. She is bathed and checked for diaper rash . I am quite happy with her care .
Lynn Hoffman Took care of my father in our home for 9 months...he had brain cancer,was a time in my life that was more rewarding then you will ever know....we only spent 9 days in the hospital at the end.....all the care equipment we need was readily available,turned our dinning,living room into the best palliative care space ever..even put in an elevator as we lived in a bi level...I know that not everyone emotionally is able to provide this element of care to a loved one...but if you can the experience is is a wonderful one...and the care is beyond comparable....
Kurt Decker I really like the staff at the facility my mom is at. I do feel more plants cozy nooks for visitors fish even a few budgies would take it from a institution feel
Louise Consterdine I'm outraged. I can't imagine a situation where a normal, loving daughter would be banned from visiting her father. Or restricted to the length of time she spends with her mother. I know there are "two sides to every story" but unless this woman is dangerous - and they should have to prove that she is - she should be allowed back to see her father double quick. Two years is an eternity at this time in his life. If my family couldn't visit me in hospital or long-term care home I wouldn't much care whether I lived or died.
Fay Mul Hmmm, I would really like to know the other side of the story. On the face of it it seems outrageous that a facility can do this. However, I also know that family members can sometimes become more than just a stand-in-the-way or downright harmful to people in care either through arrogance or naïve ignorance.
Lynn Hoffman My daughter has worked with the elderly for 15 years...takes a person with steadfast compassion...only 1 in 10 have this gift..she is one of them...would stay late to be sure a patient got that need bath,or come in early to make sure that the less compliment client was not left until last to be given care after a long nite....but she to is getting tired of the system and it's cut backs and lack of care schooling before attending these patients....many errors are made...and only the family can advocate for their loved ones....seems a shame that you could be banned from seeing your family,because you care....about their care....
Chris Donahue Shocking! This should not be happening to families!
Rhonda Ferguson David I'd like to know the other side of this story. She must have done something really bad to be banned.
Maureen Hill-Tulloch My Mom had a similar experience at the Rehabilitation hospital north of the Royal Alex, beside the Glenrose. The hospital manager and a few other people went into her room and started harassing her as to why there was a complaint. Mom became upset. We ended getting an advocate and had my Mom removed from there. It was scary and we had to stay with her daily until bedtime to address her needs and we felt to protect her.
Bernadette Parent Davis This is absolutely horrendous! Who other than family can advocate for these residents?! What is going on that the staff have to hide?
Carol Walker There has to be more to this story because I can't believe they would ban a family member from visiting and especially missing a big anniversary! Normally they want you to visit to help with their needs. I was allowed to stay overnight of which I did many nights.... I know that there are horror stories on both sides and I have compassion for the caregivers but I have compassion for the quality of life for our elders.
Marc Gagne This is where you are in need of our excellent services ! . When you think you don't have any power ...Bammm ... now you do ...!!! Please take a look at the protection we offer the general public ! If you do not know your rights you simply do not have any ... !!!

At LegalShield, we’ve been offering legal plans for 40…
Sarah Anna Newman This is sick. I mean so many people put their family in care and never visit. It's like they're forgotten about then you have the few people who are actually concerned and this is what happens.
Shawna Mitchell I have no doubt in my mind that there is more to this story - I worked as a manager and RN for years with Covenant Health, and believe me, it is very very very difficult to have visitors restricted. It has to go to top levels and be documented to the nth degree. This after being spit at, strangled, yelled at and called every name under the sun, scratched, bitten, punched and had my children's lives threatened by family members who were also threatening to take the lives of our patients. And I am a very compassionate, long-suffering, patient- and family-advocating manager and nurse. I urge you all to remember the two sides of the story here. Thank you.
Gary Haynes The system needs to change it's currently unjust, it's like they are hiding things - more transparency not less
Barbara Bold-Stiebritz I too have been a nurse (LPN) with Covenant Health for many years. Shawna Zylenko, your statement is 100% true. I also have no doubt in my mind that there is more to this story. That being said, the state of Continuing Care has become disgraceful, and is getting worse. We really need more people and Advocacy Groups to do a lot more investigations into facilities. Front line workers and Managers (in my facility) are continually trying to advocate (almost begging and pleading) for the Residents to no avail. Cut backs and negative changes continue daily from an upper management (administrative) level.
February 20, 2014 at 3:17pmEdited

Jeanne Hughes Hillis I always felt free to bring concerns to the staff at the nursing home where my mom lived (in Washington state). There were some issues where comments were made about her memory loss that I felt very comfortable going to the social worker and the issues were dealt with. I never suffered any repercussions and her care was never compromised. My heart is in my throat as I read this. I hope these issues are resolved. It is hard enough for family to be separated from loved ones and then not to see them due to issues as these is a disgrace to all.
Joan Oliver barring family from visiting, is not only difficult for the family, but must be far more difficult for the patient, thinking that their family has abandoned them.this is not right, and MUST be rectified now
Barbara Bold-Stiebritz I would also like to add that there are also times when a Patient/Resident does not want certain family members to visit and the Facility is protecting that person and will take any backlash to protect said person.
Barbara Bold-Stiebritz Every situation is different and must be handled so.
Gwendolen Sawchuk Shawna Zylenko - Well said!
Anita Rudichuk I am so pleased that this issue in the health care system is getting media exposure and that more people are becoming more aware. I am the daughter of Huguette Hebert and Jack Rudichuk who contributed to this story. I have first handedly seen the difference of two very different philosophies in two publicly funded health institutions. From our experience, one truly welcomes families in their treatment and care model as a valuable team member for the best interest of patient/resident. The other philosophy seems to say it welcomes families but the more we advocated, the more it became a power struggle with the institution. Unfortunately at this point, we believe the best interest of my father was not protected and we were intimidated and bullied. It is quite unfortunate that it is my father who suffered the most as a vulnerable senior and patient.

It is only when we brought our story to Public Interest Alberta and then to the media ( that change did occur. We are so grateful to CapitalCare Lynnwood where we saw how the facility, the staff and family could truly work together for the best of a resident.

Une femme d'Edmonton se sent impuissante devant le…
Colleen Huska There are 3 sides to every story yours theirs and the truth
Anita Rudichuk I acknowledge that there are great experiences as well as horrible ones out there in the health care system. If we can do our part in order for all institutions to be excellent in this province, we will. All Albertans deserve quality health care! Thank you to Shauna who has chosen to speak up! Too many choose not to speak up in fear of retribution to them or their loved ones.

I think we can all agree that such situations do not need to happen. May the result be an INDEPENDENT advocacy group where families can turn to, as brought forward by Public Interest Alberta; this currently does not exist within the Alberta Health Care System. May all parties involved in the treatment and care of patients/residents been seen as essential and powerful voices in improving the health care system for all.

And thank you angels, the medical, nursing staff and administrators who work and keep the patients/residents their #1 priority, in spite of the very difficult conditions they face on a daily basis. We recognize you and thank you for sharing your gift of service with the ones in need!
Maureen Bible Anderson Why are we punishing the seniors and their families? Prisoners in jail have more rights! This is horrible.
Lesley McMillan WHAT?? This makes no sense whatsoever! We must demand change - in practices and/or in government.
Paul Wayne Zuck As a special care aide for nearly 15 years in Saskatchewan I find this appalling. Family members who ask general questions about their loved one's care get answers from me that fall within the scope of my duties. If the questions involve treatments or medications I am only too happy to direct them to the registered/licensed nurse on duty. One must wonder why there is a veil of secrecy surrounding the care given and the desire to ban family members. OOH wait the nursing I work for is a PUBLIC FACILITY owned by the Kelsey Trail Regional Health Authority maybe that explains the difference.
Teresa B. Graham Who is an advocate for those who do not have family?
Teresa B. Graham Google court documents. An elderly man who resisted a diaper change and pushed his caregiver (he had dementia) was immediately deemed violent, shipped to Alberta Hospital without knowledge of the family. Took two weeks for family to be able to see him in Alberta Hospital. When they did, they were was unable to speak, was strapped to a wheelchair by his arms and legs......the family took it to court..
Rosa Taylor Having gone through the system with two elderly parents, I can tell you horror stories and stories about caring people who tried to help. By the time my parents died our family was burned out and our health was compromised. I fear the day my turn comes to go into the system.
Julie Ali The problems of retribution are well known and have been documented for decades. It is not as if the system does not know. The system does know and is complicit with the use of retribution for silencing families. Retribution is not limited to banning. You have evictions and legal retribution as well. Ruth Adria of the Elder Advocates of Alberta Society has been sued. I am currently being sued by the Good Samaritan Society. A family in Grand Prairie has been banned and removed their family member to a hospital. See the Tucker family story here.
Just nowEdited

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