Saturday, February 18, 2017

--no oversight-- no interest --no autopsies and tons of regulations----------Since removing Penner and her subsequent death, investigations have been opened into the alleged mistreatment by both the AHS and Points West Living. AHS issued a statement on the incident saying,-----“Our hearts go out to this patient’s family and loved ones, and our thoughts are with them during this difficult time. We’ve reached out to the family to express our condolences and continue to be available to them to answer any questions or concerns they may have… Alberta Health Services has initiated a Quality Assurance Review to determine details of the care provided to this patient.”-----The family of an elderly woman who died earlier this month after being removed from care at the Points West Living community is alleging that inadequate care contributed to the woman’s death. Olga Penner, an 85-year-old sufferer of Alzheimer’s disease, died earlier this month in Cold Lake hospital just days after her family removed her from assisted living care at Points West Living where she had been a resident since November of 2016.-------Timothy Wilson, a press secretary with the Government of Alberta, stated that other measures have also been taken including a “head-to-toe” physical assessment by an AHS team of registered nurses and a care manager as well as having an AHS registered nurse case manager on site at Points West Living every day. “...AHS will act on any recommendations from the internal review that could help improve care in the future, and expects the facility to do the same. We will continue to work closely with Points West Living to ensure timely, effective care is provided, uninterrupted, despite the ongoing labour dispute.”


Why is there oversight after the death of the resident? Why do families have to bring up care issues to the government of Alberta? Why do we not have the auditing scrutiny required to ensure that care is appropriate? Why don't we have penalties for failures? Why do we have to keep bringing up these failures over decades in Alberta with no sort of change happening? When will Alberta Health and the health authorities of AHS and Covenant Health protect the most defenceless citizens in the care of the government? For make no mistake about it the responsibility for fatalities and harm rests entirely with the GOA which funds the entire system.

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It is curious to me why families are finding out problems that the folks we pay for at AHS and Alberta Health are behind in this sort of oversight. Where are the gaps in the oversight system?
In 2014 I was confused why a stay at home mum is doing the checks and balances that were not present in the system. It is 2017 and based on the new case of a resident in the Points West Living community site we have to have families still providing oversight. The problems of oversight have not gone away and families need to voice their concerns to the government of Alberta. This is an ongoing public health issue in my opinion that needs public discourse and citizens activating themselves for stronger oversight put in place in the continuing care system. It's odd to me even now that we have a supposedly excellent oversight system and yet for years (from 2010-2014) my sister was left without oversight until I discovered the situation. In the case of this family they were the alarm for their family member but it was too late.
http://www.coldlakesun.com/…/family-of-elderly-woman-wonder…
Family of elderly woman wondering if level of care at Points West Living contributed to death.
Jesse Cole / Cold Lake Sun.
Friday, February 17, 2017 2:21:57 MST PM
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POINTS WEST LIVING – The family of an elderly woman who died earlier this month after being removed from care at the Points West Living community is alleging that inadequate care contributed to the woman’s death.
Olga Penner, an 85-year-old sufferer of Alzheimer’s disease, died earlier this month in Cold Lake hospital just days after her family removed her from assisted living care at Points West Living where she had been a resident since November of 2016. Penner was taken via ambulance to hospital after her family says they became fed up with what the treatment she was receiving. In the days since Penner’s death, both Alberta Health Services (AHS) and Points West Living have opened investigations into Penner’s care and death.
Penner’s family say they moved her to assisted living community in late 2016 and said the care she received initially was up to snuff.
“The staff was great with her,” said Penner’s daughter-in-law, Diana Penner. “Olga could walk around, eat, drink and was doing very well independently there. Although her memory was very short-term, we visited her up to four times a week and she was in good spirit and health.”
Diana says that changed in the weeks after Points West Living issued a lockout of staff after ongoing labour dispute negotiations broke down between Points West Living and the Alberta Union of Provincial Employee’s (AUPE) staff members.
Diana told the Sun that under third-party replacement workers, she felt that the care her mother-in-law received dropped dramatically. Diana alleges that Penner was not properly fed, endured untreated bedsores and that her hygiene was ignored. Diana says her mother-in-law ceased eating and became uncooperative with staff, adding that staff would regularly ask her for help in changing, feeding and otherwise caring for Penner.
“Since the strike, [replacement staff] would call me at home or catch me when I was visiting to help give her a bath, help her change, or to see if she will [sic] eat… Quite a few times I came in to help them and then I said ‘enough.’ I wanted to come and see her and visit her – not be doing the job of the staff and I told the head nurse at the time,” Diana said.
The family also alleges to have visited on numerous occasions to find Penner in soiled and dirty clothing as well as once finding their family member asleep on the floor, rather than in her bed.
Since removing Penner and her subsequent death, investigations have been opened into the alleged mistreatment by both the AHS and Points West Living. AHS issued a statement on the incident saying,
“Our hearts go out to this patient’s family and loved ones, and our thoughts are with them during this difficult time. We’ve reached out to the family to express our condolences and continue to be available to them to answer any questions or concerns they may have… Alberta Health Services has initiated a Quality Assurance Review to determine details of the care provided to this patient.”
Timothy Wilson, a press secretary with the Government of Alberta, stated that other measures have also been taken including a “head-to-toe” physical assessment by an AHS team of registered nurses and a care manager as well as having an AHS registered nurse case manager on site at Points West Living every day.
“...AHS will act on any recommendations from the internal review that could help improve care in the future, and expects the facility to do the same. We will continue to work closely with Points West Living to ensure timely, effective care is provided, uninterrupted, despite the ongoing labour dispute.”
Points West Living also commented on the incident with CEO Doug Mills saying,
“The health and safety of residents is the foremost priority of Points West Living. An internal investigation has been launched by our management team to review the brief time the resident spent at Points West Living Cold Lake. Points West Living has welcomed an external investigation by Alberta Health Services and is cooperating fully with AHS.”
Mills also added that, prior to Penner’s removal by her family, Points West Living management had scheduled a meeting with the family to discuss the deterioration of Penner’s health.
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In this case, the situation was short term. In my sister's case the situation had been going on for years. The government knew about the problems early on because I had contacted them in 2010 and then early in 2014. But when did the audits begin? According to the PPIC reports -only in October 2014. Why did the folks at Alberta Health and AHS wait for months while my sister suffered?
What sort of oversight is even present now if the auditing happens after the death of citizens?
This is a situation that needs citizen scrutiny and action.
We cannot depend on the government of Alberta to be the checks and balances that simply are not present without family as the alarm system for problems in services, supports and money.
I can't imagine what the situation is for defenceless citizens who have no one to advocate for them.
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POINTS WEST LIVING – The family of an elderly woman who died earlier this month after being removed from care at the Points West Living community is alleging that inadequate care…
COLDLAKESUN.COM|BY NURUN.COM

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